Shipping Costs

Shipping costs are calculated based on the weight of your order and its destination. Free shipping is also available to many destinations.

Processing & Delivery Time

• Order Processing: Orders are processed within 1-5 business days.
• Delivery Time: Shipping times vary depending on the selected shipping method and your destination.

We ship from several international warehouses. The location of the warehouse, product demand, and stock availability may affect your delivery time. We will make every effort to dispatch your order as quickly as possible and notify you of any delays.

Shipping Confirmation & Tracking

Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can track your package using the provided tracking information to stay updated on its status.

Peak Season & Holiday Shipping

During peak shopping periods like the holiday season, Black Friday, or other high-demand events, shipping services may experience delays due to increased volumes. We work closely with our delivery partners to ensure your order is shipped promptly, but please allow extra time for delivery during these times.

For any concerns about delays, feel free to contact us at luxepodsncases@gmail.com. Your patience and understanding during these busy periods are greatly appreciated.

Customs Fees & Duties

Please note that any fees incurred due to customs regulations, taxes, or duties are the sole responsibility of the customer. Although this is uncommon, we recommend checking with your local customs office for more information on potential fees before placing an order.

Missing Packages

If your package hasn’t arrived, please take the following steps:

1. Check if someone else at your address, like a roommate or family member, picked it up.
2. Check if the package was mistakenly delivered to a nearby, similar address.
3. Contact your local post office for information on the package’s whereabouts.

If these steps don’t resolve the issue, please contact us at luxepodsncases@gmail.com, and we will assist you further.

Contact Us

For any questions or concerns about our shipping policy, please don’t hesitate to reach out to us at luxepodsncases@gmail.com. We’re here to help!

Thank you for choosing LuxePodsNCases, and we wish you a fantastic shopping experience!